Payments & Policies
Payment is required at the time services are provided. If you have specific concerns or require special arrangements regarding payment, please inform our receptionist prior to your appointment.
Accepted Payment Methods
We strive to make payment convenient by accepting the following options:
-
Cash
-
Visa, Mastercard, Discover, and American Express
-
CareCredit
-
All Pet Card
Appointment Cancellations & No-Show Policy
To better serve all our clients and their pets, we kindly ask that you provide at least 24 hours notice if you need to cancel or reschedule your pet's appointment.
-
Timely Notice: This allows us to accommodate other pets in need of care.
-
No-Show and Late Cancellations: Failing to show up for an appointment or not providing adequate notice may result in a cancellation fee, as it affects our ability to serve other patients.
We appreciate your cooperation and understanding in helping us provide the best care for all our clients and their beloved pets.